Delivery Information
UK DELIVERY
Clear timings from basket to doorstep.
| Order processing | 1-2 working days |
|---|---|
| Standard delivery transit | Usually 4-7 working days after processing |
| Order updates | Email and, where available, courier tracking |
Free standard UK delivery
Standard UK delivery is free, with no minimum spend, and normally takes 4-7 working days. Large or heavy items, remote postcodes and offshore destinations may have different service availability, but standard UK delivery remains free. We will contact you before dispatch if a service is unavailable for your address.
Before delivery
Please check access through gates, doors, hallways, staircases and lifts against the packaged dimensions. Unless an assembly or room-of-choice service is explicitly included, delivery is to the location stated by the selected checkout service.
Delays and missed deliveries
Delivery dates are estimates unless we expressly agree a fixed date. Severe weather, access restrictions and courier disruption can cause delays. If you miss a scheduled delivery, the courier may charge for another attempt where this was disclosed in advance.
Inspecting your order
Check the number and apparent condition of packages at delivery. If possible, note visible damage with the courier. Keep packaging and photograph any issue before assembly, then contact us promptly. Your statutory rights are not affected.